Last updated: 22 September 2026
1. Who is responsible
SeekMe UK Ltd operates seekme.ph and is responsible for the personal data described in this Policy. It is registered in England and Wales under company number 17319731 at 20 Wenlock Road, London, England, N1 7GU. We process Philippine users’ data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and other applicable privacy law.
2. Data we collect
Depending on how you use SeekMe, we may collect identity and profile details, email address, phone number, verification information, account credentials, business status, listing content, photos, location, messages, support requests, transaction and invoice references, device and browser information, IP address, cookies, usage records and security or fraud signals.
2.1 Public listings and messages
Information placed in a public listing may be indexed, viewed, copied or shared by other people. Messages and related metadata may be processed to deliver communications, prevent abuse, investigate reports and provide support. Do not publish identity documents, payment credentials or unnecessary sensitive personal information.
3. Why we use data
We use personal data to create and secure accounts, publish and manage listings, connect users, provide paid services, process invoices, send verification and service messages, answer support requests, prevent fraud and spam, moderate content, measure and improve performance, comply with legal duties and establish, exercise or defend legal claims.
3.1 Basis for processing
Depending on the activity and applicable law, processing may be necessary to perform a contract, comply with a legal obligation, protect vital or lawful interests, pursue legitimate business interests that do not override your rights, or be based on your consent. Where consent is required, you may withdraw it without affecting processing already carried out lawfully.
4. Verification, safety and automated assistance
We may compare account, listing, device, network, message and activity signals and may use software or AI-assisted scoring to identify risks. These tools support moderation and fraud prevention. Important restrictions should be reviewed where appropriate, and you may use a support ticket to ask for review or provide additional evidence.
5. Sharing personal data
We may share data with hosting, communications, SMS, email, payment, analytics, advertising, security, support and professional service providers that help operate SeekMe. We may also disclose data to another user where needed for the requested interaction, or to regulators, courts, law enforcement and other authorities where required or permitted by law. We do not sell personal data.
6. International processing
SeekMe UK Ltd and some service providers may process data outside the Philippines, including in the United Kingdom or other countries where providers operate. We use contractual, organisational and technical measures intended to ensure an appropriate level of protection and comply with applicable cross-border transfer requirements.
7. Cookies, analytics and advertising
We use cookies and similar technologies for sessions, security, preferences, analytics and, where enabled, advertising. Essential technologies support core functions. Non-essential analytics or advertising technologies are used subject to applicable consent and transparency requirements. More information appears in the Cookie Policy.
8. Retention
We retain data only for as long as reasonably needed for the service, account and order administration, legal and accounting requirements, security, fraud prevention, dispute handling, support, verification and enforcement. The period depends on the data and purpose. Some records may remain in backups or be retained where law permits or requires it.
9. Security
We use reasonable organisational, technical and physical safeguards intended to protect data from accidental or unlawful loss, alteration, access, disclosure or misuse. No online system is completely secure. Keep verification codes and credentials confidential and tell us promptly if you suspect unauthorised access.
10. Your privacy rights
Subject to the Data Privacy Act and applicable exceptions, you may have rights to be informed, access data, object to processing, correct inaccurate data, request erasure or blocking, obtain data portability, withdraw consent, seek damages and lodge a complaint with the National Privacy Commission. We may need to verify identity before acting on a request.
11. Children
SeekMe is not intended for children who cannot lawfully create an account or enter the relevant transaction. If personal data of a child is submitted, the responsible adult must have lawful authority and use appropriate safeguards. Contact us if you believe a child’s data has been provided improperly.
12. Changes to this Policy
We may update this Policy when our services, providers, data uses or legal obligations change. Material updates will be communicated through the website, account notice or another appropriate channel and will show a new effective date.
13. Contact and complaints
Send privacy questions to info@seekme.ph or use the Support Ticket page for access, correction, deletion, objection, consent, security or other privacy requests. SeekMe does not provide a public telephone support line. Describe the request and the account or listing concerned. If you believe your concern was not resolved, you may lodge a complaint with the National Privacy Commission of the Philippines.
Email info@seekme.ph